How does a principal explain to her high school graduates that exams have to be postponed? How are young students able to learn when everyone has to stay at home? These are the kinds of questions many principals have asked themselves over the past year and a half – including Susanne Christine Heß, who had just started her new job at the beginning of the first Covid-related lockdown. Being the head of a private German educational campus in the Chinese metropolis of Shanghai brought special challenges.