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Temu: Commission and national authorities demand compliance with consumer protection

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Published: November 11th, 2024,
Last updated: May 28th, 2025

Icon der Temu-Shopping-App auf einem Smartphone-Bildschirm auf orangem Hintergrund
A European investigation shows that Temu is violating consumer law with a number of practices. The Commission, Germany and other countries are calling on the retailer to improve consumer protection.

The EU Commission and the Consumer Protection Cooperation Network have urged online marketplace Temu to align its platform practices with EU consumer protection laws. An investigation revealed that Temu is violating consumer law with a number of practices. The authorities of Belgium, Germany and Ireland, supported by the EU Commission, lead the proceedings and demand that the Chinese operator provide comprehensive information and implement concrete improvements.

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Germany Digital Services Act Consumer protection Digital policy